FAQ

burning time

The total burn time from 500 g candle snow can vary greatly depending on the used wick ( fireplace or cotton wick ), the Size and form of the used vessel as well as the number and positioning of the wicks .

Around the burning time To maximize the performance, it is recommended to use a Vessel with a smaller diameter and the number of wicks to adapt accordingly. Nevertheless, candle snow slower compared to conventional candles and can be up to 120 hours burning time offer.

wick

I have to a new wick each time you use it insert?

No , you don't have to. As soon as the candle and especially the wax cooled has, you can wick if necessary take out and that break off the wax adhering to it around the Reinsert the wick into the candle snow.

Before you light the wick with a match or lighter ignite , make sure that the wick is approx. 5-8mm protrudes from the candle snow. Is this inserted too deep the flame is due to the melted wax extinguish . If the wick too far from the candle snow, it burns even faster.

After a burning time from approx. 5 hours per wick (5cm length) This can be due to the lack of stability in the Pour over the liquid candle snow . Then recommend we this to replace .

fragrance oil

Yes, you can add your candle sand own fragrance oil to create a custom scented candle. However, there are some important points to consider to ensure the candle burns safely and effectively.

candle-friendly fragrance oil
Use fragrance oils that are specifically designed for candle making. These are designed to be heat resistant and burn safely.

Essential oils
They can also be used, but Caution : Some essential oils are very volatile and can high temperatures do not work optimally or even dangerous (e.g. by overheating or evaporation).

Please be cautious with the dosage . Maximum 10 drops per 100g Candle sand is sufficient.

Vessel

We don’t want to limit your creativity! Nevertheless, there are a few points to consider, before you get lost in your ideas :)

The material should heat-resistant and especially non-flammable be. The form should be chosen so that the vessel not tip over In addition, the opening large enough be around the flame with enough oxygen Also make sure that your vessel has the Do not apply heat to the surface, such as the wooden table, transmits.

Remember this when you candle outdoors If you want to make your hair shine, flame protected from wind and weather be.

Why exactly schtill.ch?

Here are some points why schtill.ch is an excellent choice:

• Unique range : With us you will find hand-picked, high-quality products that allow you to create individual candle creations.
• Promote creativity : Our candle snow offers the freedom to let your creativity run wild and add personal touches to your home.
• Individual gifts : With our gift boxes and the option to personalize greeting cards, giving becomes a very special experience.
• Customer satisfaction : We work hard to ensure that you are satisfied with every aspect of your purchase - from the shopping experience to the processing and use of the products.
• High-quality presentation : Our products are not only of high quality but also attractively packaged to provide an impressive experience.
• Fast delivery : By shipping from Switzerland, we guarantee timely and reliable delivery.
• Personal service : We are here for you and support you so that you find exactly what you are looking for.

How can I give my feedback?

To do so, use our contact form, the Google review or the rating options in our shop. We are always open to feedback, suggestions for improvement and requests from our customers. We will respond as quickly as possible. So don't hesitate to contact us if you need anything. We are available around the clock.

If you have any further questions, our customer service is available 24 hours a day. Simply contact us using the contact form and we will answer your question!